Napa Volvo- Bay Area Volvo Dealer

Car Buyer's Bill of Rights

Buying a car can make some people nervous. It's scary out there. That's why I created my Car Buyer's Bill of Rights. When you buy a car from Napa Chrysler Jeep Dodge Ram Volvo Kia it's a whole different world than when you buy somewhere else.

Shopping at my store is fun and worry free because when you're here, you're entitled to some exclusive benefits you won't find anywhere else.

Here's what you get when you drive home a nicer, newer vehicle from Napa Chrysler Jeep Dodge Ram Volvo Kia:

1. You Have The Right To A No Bully Car Buying Experience: Napa Chrysler Jeep Dodge Ram Volvo Kia is a "Fear-Free" Zone. There's no need to be stressed out or worried about getting a good deal or about the car buying process. In fact at Napa Chrysler Jeep Dodge Ram Volvo Kia we work hard to make buying a car fun. To take the stress and hassle out of negotiating a car deal, I created my "No Bully Buying Process". You don't have to negotiate the best price for your car; instead I'll give you a proposal with all the details. You can look at the proposal and decide whether or not it makes sense for you. If not, you make a recommendation and I'll tweak the proposal based on your feedback. It's as simple as that.

2. You Have The Right To A Clean Car For Life: All my vehicles come with a free "Right To A Clean Car For Life" guarantee. That means you won't have to worry about your car losing its new car look and feel. Ever. The "Right To A Clean Car For Life" guarantee is included on all of my vehicles!

3. You Have The Right To Love Your Car: Sometimes you love a car when you drive it off the lot but then something happens. Maybe the seat just isn't right or your neighbor buys a car in the same exact color... with most dealers you're stuck. I don't like to leave my friends high and dry so I created my "Love it or Trade It Guarantee". It's simple: if you don't love your car after you drive it home... come back and we'll find you one you do love.

4. You Have The Right To The Most Money For Your Trade: Getting the most for your old car is important. It can impact the deal significantly and that's why most dealers are very sneaky and cheap when it comes to appraising and valuing your trade. I don't like that so I created my "Transparent Trade Appraisal Process". You'll be involved in your trade appraisal and we'll be completely open about the process. Together we'll come up with what's fair and make sure you get what your car is really worth.

5. You Have The Right To A Fair & Easy Credit Approval Process: I know that bad things happen to good people and that dealing with tough credit challenges can be embarrassing and stressful. That's why I create my "For The People Credit Approval Program". I have valuable relationships that I've built with special lenders and funding sources that can help me solve even the toughest credit situations and have you driving a nicer, newer vehicle today. Hold your head up high... I've got you covered.

For the People Promise

I am on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I'm fighting for you. At Napa Chrysler Jeep Dodge Ram Volvo Kia we believe everybody deserves to drive a nicer, newer car. And we are dedicated to solving problems first and making money second.

I am a firm believer that if you treat people with courtesy and educate them with the most complete information available, they will be empowered, they will be more informed and they will become your customers for life.

Bottom line, you deserve to be treated with respect and honesty when buying a car. And that is what I am promising. I am not in business to sell cars and make a quick buck. I am in business to sell cars to find great people who will stay with me for life.

I want to build a relationship with you... a relationship that adds value to your life... one built on trust and mutual respect... a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.

My name is Patrick Smorra... and I am A Dealer FOR The People.

Napa Volvo

333 Soscol Ave

Napa CA 94559

Call (888) 229-4234 or (707) 224-3166 to make a VIP appointment today.

If you find an experience that's better at any other dealership just tell me your story in writing and I will give you a free steak dinner.

Sincerely,

Patrick Smorra

A Dealer For The People

---------------------------------------------------------------------------------------------------------------Marcquee Vega - Napa CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I was worried that I would not be able to get a new reliable vehicle at an affordable price. But after I found my car I felt relieved that I could finally have a reliable vehicle to drive my son around in. I was nervous about not being able to afford the car but Napa Chrysler overcame that by getting me the best possible deal on the vehicle I loved at a price I could afford. My whole experience at Napa Chrysler has been an enjoyable one. I feel very comfortable and like that the staff truly cares about my wellbeing. I am very happy.

Sasha Hook - Benicia, CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt scared to buy a car but after I found my car I felt amazing because of Al Thomas. I was worried about car payments but Napa Chrysler overcame that by honesty and kindness.

Brenda Janovich

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt frustrated and very disappointed but after I found my car I felt very pleased. I was nervous I would not be able to get financed but Napa Chrysler overcame that by getting me financed and worked hard to get me the best deal possible.

Marcy Franco - Napa, CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt confused on how to pick a car. Also others were just saying what I wanted to hear instead of being honest but after I found my car I felt like I knew that was the car for me and I was super happy and excited. I was not worried about anything because they were honest about it and everything it had in it. I was only worried that they would sell it before I could get it J Napa Chrysler overcame me being nervous just by being honest and super friendly.

Debra Martin - Woodacre, CA

When I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I wanted to trade my Jeep in for another Jeep at a place I like to visit. After I found my new Jeep I felt that I had made the right decision (this is my fifth Jeep!). I was nervous about finances and DMV but Al Thomas and Mark Hobbins put me at ease; everything was taken care of. Napa Chrysler overcame my nervousness by discussing with me that I had nothing to fear, plus Milt and Al replaced my bike rack on my new Jeep!
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Napa Volvo is a family owned business since 1995. Thank you for expressing an interest in our dealership. We invite you to stop by to learn more about the exceptional value and extraordinary service that await your arrival. We are dedicated to serving you, our customer, and assisting you make the right decision regarding your automotive needs.

In need of a new Volvo? Would you like somebody that will take the time to explain your options and provide the information you want in order to make the right decision? Would you like a master service technician to perform factory authorized maintenance and warranty repairs? Or maybe you are looking for a specific genuine Volvo part or accessory. You're in luck. Napa Volvo supplies all of the above and does so with excellence. Please feel free to contact any one of the managers below at their direct line and have any question answered. And if we can not answer your question we will find out the answer and call you back.

Napa Volvo Chrysler Jeep Dodge Kia in Napa is a family owned business since 1995. We are here to provide for all of your automotive needs. Please visit us at 333 Soscol Ave, Napa CA 94559. We look forward to assisting you in the purchase and financing of your new or pre-owned vehicle. You will enjoy our committment to customer service over time and our ability to keep your vehicle running strong with exceptional service and a wide selection of parts to inlcude a full line of Mopar parts and accesories. When you visit Napa Volvo Chrysler Jeep Dodge Kia the personal attention you receive will keep you coming back. We are not a large dealership and this allows us to take our time to care for each and every one of our customers. We take pride in the fact we have many customers from Solano, Sonoma and Marin counties that travel to Napa in order to take advantage of our exceptional service. You will notice the personal attention from your first visit forward. We pride ourselves on having the ability to provide the personal attention everyone appreciates in today's world while remaining competitive price-wise. We are dedicated to serving you, our customer.

Hear What Our Customers Have to Say

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I was apprehensive. I had not been here before and I was afraid it would be difficult to get a good deal but after I found my truck I was delighted. I was stressed about taking on a car payment in addition to all our other expenses but Napa Chrysler Jeep Dodge Ram Volvo Kia overcame that by giving us the best price possible.

William Lee,Napa CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt okay to come in and do business and after I found my car I felt very good about the whole thing. I was not worried or stressed and Napa Chrysler Jeep Dodge Ram Volvo Kia was very friendly.

Carl and June Kinley,Napa CA

"Taste for Knowledge Event"

Thank you for your generous donation to our annual "Taste for Knowledge" event that was held at the Black Stallion Winery on Saturday, October 24.

Thanks to your support at our event over $60,000 was raised for our school district. As with all NVEF fundraising activities, all proceeds from the event go directly back into the classroom. Programs of the NVEF will be funded, including grants awarded to teachers in the district in order to meet the needs of the students in their classrooms or to fund district approved projects.

On behalf of the Board of Directors of the NVEF, thank you again for your support.

Napa Valley Education Foundation Board of Directors,Napa Valley Education Foundation

"Holiday Angel Bazaar"

Dear Mr. Smorra & Crew,

Thank you so very much for your most needed donation to our yearly fundraiser, "Holiday Angel Bazaar". Your generous gift helped us to meet our goal again this year.

What a wonderful blessing your support has been to the Public School children attending our Religous Education classes at St. Apollinaris Catholic Church!

We will never be able to thank you enough for your support to our Holiday Angel Bazaar and in turn our St. Apollinaris Religous Education Program.

God Bless You!

Sister Peggy,St. Apollinaris Catholic Church

Sales: (888) 229-4234

A Car Dealer FOR The People

Hear What Our Customers Have to Say

"Taste for Knowledge Event"

"Holiday Angel Bazaar"

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